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General questions

Who runs Red Files?

Red Files is run by Red Files Inc, an Incorporated Association in Victoria and a full non-for-profit organisation. Red Files Inc is administered by a board of five sex workers.

We are well regarded and respected within our communities, have worked in the industry for many, many years, and have an avid interest in supporting our peers.

Red Files omits the identities of the team within publicly accessible pages to preserve their privacy and sex work business.

How can I trust Red Files?

Trust is a two-way street. Trust is earned and trust is maintained. This is something Red Files builds and emphasises with each individual member. Each Moderator commits their time to ensure each member understands the values of the system and upholds the values of the Community Guidelines. We are not-for-profit, we are not interested in any power or political games, we do this because it’s the right thing to do. Being experienced sex workers we understand sex worker needs. For when our experience and knowledge falls short we have established connections to other organisations in their field of expertise. We are trained to not judge, discriminate or ridicule our peers, but to help, support and respect, and we derive professional pride by doing this.

In a legal scope, each team member has a responsibility to never misuse the information they handle and to keep our work confidential. These legal contracts are enforced and always at play. A Grievance Procedure is in place for when members feel the administration, or another member, has broken the Terms of Use, Privacy Policy or Community Guidelines.

The team does not have any obligations or interests in affiliating with government agents or police about the nature of our work.

The organisation is self-regulated by its own membership and respective non-for-profit laws. We have a Board made up of the membership that review the progress and direction of Red Files every year. We trust that our membership will keep us in check and we hope to keep our membership in balance.

Who has access to Red Files?

Any person can enter the publicly available pages and these include: the homepage, about Red Files, contact us, donate, sponsor us, privacy policy, security and safety, FAQs, the publicly available version of the Community Guidelines, the Grievance Procedure and Terms of Use.

The internal website is only accessible to members who have undergone the sign-up process and have been verified as a sex worker, former sex worker or international sex worker.

There are different memberships. Depending on the membership type, some members have access to only redacted content relating to them. For example, sex workers who also manage other sex workers are automatically Provisory Members, which means they can only access cursory tagged material. This is so we can maintain our safer space.

This insulated design is constructed for legal reasons and to safeguard information pertaining to other members. We do not allow access to non-members, government or police officials.

The only non-sex worker that would have access to Red Files is the IT expert, who is signed to contractual agreements, and only works with the technology.

What can Red Files do for me?

As a sex worker, you might be perfectly comfortable with how you do your business. But maybe, you want to see what else you could do, or make connections with your peers, or forewarn any other sex workers of struggles you’ve had to endure in your working life. By connecting with a like-minded community you can learn how to modify any aspect in your business model no longer suitable for you if you wish to do so, make more informed decisions about your work, or share your wealth of knowledge to workers not as experienced.

Red Files also connects you with sex workers that might be otherwise difficult to contact. When in the system, you can see what types of businesses are happy to do business with you through our sponsor spaces (for example accountants, bulk buyer suppliers) and view the services of sex worker organisations around the country and what they can do for you.

If you’ve had a difficult incident within your workplace or employment, Red Files is a place where you can file your experience. If you have an incident, we have a file for you. This informs your peers, who can then decide for themselves if this is an incident they wish to avoid or can prepare for.

I'm satisfied with my support network already. Why would I join Red Files?

Red File's wasn't designed with the assumption that sex workers didn't have any support networks or 'needed' Red Files. It was designed with the hope of pooling together all these support networks and building our collective knowledge together online. With unified solidarity, in the realm of technology, our community grows stronger, more resilient and we are better equipped to deal with stigma and discrimination. 

Your level of privacy and confidentiality in this environment is completely up to you. You have full autonomy on your level of engagement in this space, and your access to our collective knowledge benefits you when you become a member.

There's no harm and there's no risk of joining, so you might as well give it a try and see for yourself.  

Is Red Files peer-led?

Absolutely, every single Red Files member is a genuine sex worker and our Board and administration is made wholly of sex workers. This is guaranteed within the administration through a legal contractual agreement.

The only non-sex workers involved in the project are specialists on a needs only basis is an accountant, a specialist lawyer, and an IT expert for when there's a glitch. 

I've never had any problems at work. How can Red Files help me?

There's the saying sex work is the oldest profession. This is because, time and time again, sex workers adapt with the times, the society, the laws, the economy, the culture, everything. We are some of the most resilient and hard working professionals out there. Even without Red Files, sex work will thrive.  

Red Files is a preventative measure, it's here to prevent the headaches, the worries, the nervousness, the pressures of stigma and discrimination, the living a double life at times, and it does this by connecting you with a community that's just like you. 

There's no harm and there's no risk of joining, so you might as well give it a try and see for yourself.  

I'm terrified of being outed. Does accessing Red Files put me at risk of this?

We're terrified of being outed as well, we get it. Remember it's all sex workers who run Red Files.

We'll be honest - the application process can be scary, especially if you've never experienced accessing a sex worker only space before. We ask A LOT of questions but it's only because we want to be 200% sure you're a sex worker.

You know you're a sex worker, and so maybe it's intrusive for you, but how are we to know you're a sex worker? Or just someone pretending to be a sex worker? We're responsible for everyone who accesses Red Files.

You can verify us while we're verifying you, don't be afraid to ask us questions.

Once we've verified you're a sex worker, your application is deleted. You can read our Privacy Policy for a detailed explanation.

When you're within Red Files you can be completely anonymous, meaning you can protect yourself to your hearts content.


Wait, so it’s really free? But everything in this industry has a hidden cost! What’s the catch?

Okay, you got us. There is a catch. We make it our jobs to hassle our members for donations. We do this because we need assistance and support on all fronts. Donations don’t have to be in the form of money, we have other needs as well.

For those not rich in money, you can donate: your time, energy, expertise, knowledge, ideas, enthusiasm, wisdom, skills, network, contacts so on and so forth. We have a need for all these things. Whatever you can offer us – we will take it and we will share it.

The ethos of the Red Files Community Guidelines is that we, as sex workers, are here for our peers. Donation is one way of staying true to the Guidelines. Everyone has something they can offer and we encourage you to do so!

I want to understand the decision-making structure and accountability of Red Files. Can you explain this to me?

The Red Files website is run by a not-for-profit organisation called Red Files Inc. Red Files Inc is an Incorporated Association in Victoria and is administered by a Board of five sex workers.

All decision are made from sex workers and Red Files members.

The Board's duty is to make decisions in the interest of Red Files. They have the authority to make real-time decision. The Board informs the Moderators of any decisions regarding Red Files and discusses a range of options and affects before committing to a decision. In the end, the Board makes decisions in the best interest of Red Files as a whole.

The MODs are similar. They make decisions in the best interest of Red Files, often discussing with the Board when decisions aren’t easy to make.

Any decisions that affect the membership are shared in the Newsletter and News Room.

If there is a decision made that a member disagrees with, they are free to bring this up with the administration. The Grievance Procedure is also accessible to any member, and grievances can be brought up against the staff, including MODs and the Board. This means that ALL decisions made by MODs and the Board are accountable to the membership.

Outside of this, the Board comes together a minimum 4 times per year. They have the capacity to review decisions made, and overturn them, as well as plan and discuss decisions to be made.

A full explanation of the decision-making structure can be found in the members-only Help Desk.

I'm a worker, but I've never worked in Australia. Is Red Files a space for me?

We recently updated our policy to be able to accomodate those we consider 'international worker'. We strongly believe in solidarity with workers across borders, and as long as you respect our Community Guidelines, then you can pull up a seat with us.

I used to work or I only see regulars nowadays. Is Red Files for me?

We recently updated our policy to be able to accomodate those we consider 'former workers'. We strongly believe once a worker, always a worker, and as long as you respect our Community Guidelines, then you can pull up a seat with us.

I work as a private/independent sex worker, how is this useful for me and am I eligible for membership?

If you solely manage your sex work Red Files can be your go-to.

First of all, Red Files is a place where you can be directly connected with your peers. We understand that if you’re an independent sex worker, it can be isolating and almost impossible to feel involved in your community. We’re here to help with that.

Second, you can make files about incidences that have occurred to you, and be informed of what sort of difficulties are happening to other private sex workers in your area or areas you frequent. Through our advertisers you can learn which services are sex worker friendly and what each sex worker organisation specialises in. This can be incredibly useful for you if you feel barred or at a loss for services.

When making your application, just be sure to be truthful about how you do your work to help us process the application. We welcome you to apply here.

I work under management, in an agency, or hire a booking manager/assistant. How is this useful for me and am I eligible for membership?

If someone else manages your sex work, Red Files can be of use to you. Red Files can allow you the opportunity to connect with your peers.

Second, you can make files about incidences that have occurred to you, and be informed of what sort of incidences are happening to other sex workers like you. By being exposed to our advertisers you can learn which services are sex worker friendly and what each sex worker organisation specialises in.

When making your application, just be honest about your working conditions to help us create your member profile. Be mindful that Red Files is a safer space and non-sex workers (even if they have a relevant position in the industry) can cause discomfort to sex workers. In your application, be honest about who you work with so we can tailor the best membership for you.

I work in a brothel/parlour/establishment, or do my sex work on a premise. How is this useful for me and am I eligible for membership?

If you perform your sex work within any sort of establishment, Red Files can be useful.

First of all, you can be connected with you peers.

Second, you can make files about incidences at your workplace. By being exposed to our sponsors you can learn which services are sex worker friendly and what each sex worker organisation specialises in.

When making your application, just be sure to be truthful about how you do your work for our ease of processing. We welcome you to apply here.

I work as a street-based sex worker, how is this useful for me and am I eligible for membership?

If you are a street-based sex worker, Red Files can be beneficial for you. Red Files allows you to stay connected with your peers when you’re on the go. If you have access to internet and a computer or phone you can make files about incidences that have occurred to you, and be informed of what sort of incidences are happening at your area of work.

It can be useful to learn of our sponsors, which are sex worker friendly businesses and services, as well as sex worker organisations.

When making your application, just be honest about how you do your work for our ease of processing. We welcome you to apply here.

I'm not a woman. Is Red Files for me?

Yes it can be, and in fact we have many trans, non-binary and male members. So long as there are elements of sex with the type of service you do, it doesn't matter what gender you identify with.

I work very casually. Am I still eligible for a membership?

If you identify as a sex worker and advertise your services in one way or another, then you can complete an application form. It is best form to inform us of your work style, that way we can consider which membership is suitable for you.

I'm not really a sex worker, I just escort occasionally on the side. How can Red Files help me?

You might be an astronaut due to fly to moon in a months time - we don't care. What we do care about is if, from time to time, you engage in elements of sexual services. If you do then Red Files is a valuable resource for you. We help connect you with your peers, and your peers are the expert in the field of sex work. For those times sexual services comes in the picture, we're here to support you so you're not on your own.

But if you are an astronaut due to go to space, then we can't help you.

I work overseas but sometimes I visit Australia and engage in sex work. Can I seek a membership?

Of course, if you are a sex worker who engages with Australian soil or people, then Red Files can be a great tool to connect, gain resources and access files about the work here. We highly encourage you to seek membership and ask that you are honest and forthcoming about your working conditions.

I’m a manager or a business owner that works with sex workers. Can I sign-up?

Not exactly. Red Files is still drafting its policy on managers or business owners. We are consulting with the community to develop the appropriate technology. If you are a manager or business owner, we advise you to get into contact in any case and assist with the consultation process. 

Red Files can incredibly useful for you to perform your duties if you get involved.

If you are a sex worker who also manages or helps other sex worker conduct their business, you can sign-up. However, you will be restricted to redacted content to ensure the safer space is contained. You must also pay a mandatory fee of $20 a month ($240 for the year) as we will be proactively assisting you in your paid line of work.


I work with sex workers (receptionist, driver, industry person etc.) but am not a sex worker myself. Can I sign-up?

Unfortunately not, Red Files is a safer space exclusive to sex workers and so this is not the appropriate space for you. However, you can advertise your services to sex workers by sponsoring us and making a monthly or three monthly ad within our member-only sections. This in turn supports our community.

I'm not a sex worker. Is Red Files for me?

No, unfortunately not.

However, you might not identify as a sex worker because all you do is massage. But if, from time to time, you discreetly provide elements of sexual service or intimacy, then Red Files is for you.

Can I access your network even if I’m not signed up as a member?

If you’re a sex worker and there’s some sort of information you’re after, you can write to us and explain this. We will do our best to accommodate you.

I'm a sex worker, but not a member, and I would like to create a file. How can I do this?

This is no problem, just go through our Contact Us page and detail your circumstances.

Can I share my account with another sex worker?

No. If you were to share your account with another sex worker then you will be in breach of our Terms of Use and there are consequences to that. You can however, encourage them to sign-up and volunteer to vouch for them. If a sex worker who is not yet a member needs our services, you should direct them to us via the Contact Us page.

If you are in a situation where you are working closely with another person who might need access to your account, please inform us in your application to help us apply a joint membership.

Can I use Red Files on my phone or tablet?

Absolutely. When developing Red Files, the team put into consideration that many sex workers are on the go when working. Feel free to use the website on whatever device.

I have a problem with Red Files. What can I do?

Any grievances or disagreements made within the Red Files community are dealt via our Grievance Procedure found at our member-only Help Desk. This can be accessed only by members. If you are a non-member and have a complaint, please direct your issue to us via the Contact Us page and we will try our best to help you out.

I can’t find my question in the FAQ. What do I do?

Feel free to send us your question through our Contact Us page and someone from the team will get back to you shortly.

Why do you have so many rules and strict policies?

One reason is legalities. If we cannot operate legally then we face intervention by the police or the courts which can result in Red Files receiving penalties, an injunction or shutting down. An injunction affects how we can perform our services. Further, our policies protect individual members from legal repercussions and penalties. If you think we’re asking for too much information it’s only because a court might ask us why we never bothered to.

Another reason is crowd control. We might not have much in common with other sex workers outside Red Files and this can cause tension. Red Files believes understanding the Community Guidelines is key to interacting and behaving in a peer-only space.

One more is safety and security. Sex workers are well-versed in suspicion and isolation as a form of self-protection. It’s easy to lose faith and trust within the community when one purposefully or mistakenly distresses the safer space. If we cannot deliver the safety and security we promise our members, this can affect their engagement and accessibility.

While there are plenty of other reasons, in its simplest explanation, it is that the possible consequences outweighs not having so many rules.

Security

How do you contain the content within Red Files?

There is a number of technological methods we have employed to prevent infiltration into the website. Firstly, we have the sign-up process that each sex worker must complete. Then we have our membership types which mean that the scope of information a member sees is tailored to their work type. We also have a PIN feature to avoid any ‘hacking’ from third-parties through member accounts or idly opened accounts. Fourthly, we have the capacity to pin-point when ‘leaks’ or unauthorised access is in the system occurs, although any more detail about how we do that renders our efforts redundant

How do you contain membership information within Red Files?

We hold your application for the 30 days that it takes to process it then delete it permanently. After that other members can only see your usernames. The only information that remains is your contact details for us to know how to contact you and notes about your membership type for the staff, and only the staff, to refer to.

This is all explained in our Privacy Policy also.

You say you’re secure and safe, but how?

By the way Red Files was built, we have a number of safeguards in place to protect members and content. There’s a legal layer, a policy layer, an administrative layer, then a technical layer, and then fail-safes for if things go wrong. Each sector of the network plays its part to keep Red Files safe, secure, insulated and self-sustaining.

We detail exactly how we deal with privacy in our Privacy Policy.

We also have a Board that get together a minimum 4 times per year to review everything. We also have Grievance Procedure for members to access should the administration fail their duties.

How can I trust the other members?

If you feel personally threatened, or do not trust a particular member than please contact the staff or report the member and we can ensure your content doesn’t cross wire.

And don’t forget you can always change your username so it can’t be identified as you or remain completely anonymous.

What are the consequences for breaches to Terms of Use or Privacy Policy?

Should a member breach any of the legalities the administration may deactivate or alter their membership, depending on the nature and severity of the breach. This might impact their use of Red Files. Should the member feel aggrieved by this decision, they are free to contest this decision through the Grievance Procedure.

Should a member of staff (including the Board) breach any legalities, their role may be suspended, and the Grievance Procedure will decide formal consequences.

Privacy

What do you do with my information?

We hold application for 30 days while we process it on our secure cloud and after that time we delete it permanently from the cloud. The only information that remains is your contact details for us to know how to contact you and notes about your membership type for the staff, and only the staff, to refer to. For an in-depth answer please have a look at our Privacy Policy.

How do I know my information is dealt with as promised?

We are legally obliged to follow the conduct as detailed in our Privacy Policy and Terms of Use. Should there be any misuse of information by staff the whole industry will become aware and the Board, which is made up of our own membership, will need to address this issue collectively.

Does the police or government, or anyone not a part of Red Files have access to my information?

Absolutely not, we have no affiliations or interests with these organisation about the nature of our business.

I have hesitations, can I be anonymous?

Of course, you can opt to be anonymous at sign-up or at any time through your account settings.

Sign-up

I’m afraid that if I sign-up I’ll essentially be outing myself.

Red Files takes sex worker privacy and safety seriously. You’ll need to make considerations within your application to ensure your privacy. For example make sure that your guarantor is someone who is aware of your sex work so that we don’t accidentally out you when we call them to verify.

In a technical sense, we are highly covert in dealing with the information you’ve provided and delete your application within 30 days. The only information that remains is your contact details for us to know how to contact you, and notes about your membership type for the staff, and only the staff, to refer to (this includes mode of work and advertised gender).

You can also choose to be anonymous within the website.

Why do you ask for so much information during sign-up?

All the information we ask is to ensure you're a sex worker.

There are non-sex worker who will try to access this space. This includes anti-sex worker campaigners, the media, clients, family and friends, partners, abusers and trolls. They will do this by pretending to be a sex worker. We make the sign-up procedure tough to discourage these non-sex workers.

If the application form overwhelms you and you'd rather complete your membership through the phone or skype, just let us know.

Everyone has a degree of comfort to which they operate their services. Some sex workers ask for identifying information from their clients to ensure the legitimacy of the client’s requests and to ensure their personal safety. As we have a duty of care to many workers we want to do all that we can to enforce our Community Guidelines.

I’m finding the application really hard and confusing. What do I do?

We encourage you to just fill out the application as best as you can, or as you feel comfortable, and at the end you can leave a personal testimony. Maybe you can introduce yourself, the type of work you do, who you are, and just explain that the application didn’t work well with you and why so we can improve it.

If none of this work, please contact us to have your sign-up be done over the phone or during Skype.

I don't understand the guarantor/vouching system in the sign-up. Can you explain this to me?

One of the ways to verify if you're a sex worker is by asking someone who has relations with you if you're a sex worker. The type of people who would know about your work would be another Red Files member, another sex worker or a member of a sex worker organisation.

If anyone knows you're a sex worker, it's important to nominate them as a guarantor. If you do not, the Moderator will need more time to verify you're a sex worker. Having a guarantor reduces your application time dramatically.

Not every sex worker has someone that can vouch for them and this is okay. We will just have to manually verify you for ourselves.

I’m a sex worker but I don’t have anyone to vouch for me. How else can I show I’m a sex worker?

With your application the best method is to be as honest and to not be afraid to share your experiences with us. If there is anyone in your life who has seen you in your capacity as a sex worker, and are comfortable to say so, then they are suitable as a guarantor. You can always leave a note at the end of the application in the personal testimony section explaining your situation.

We can also skype or call you to verify you if you do not have a guarantor.

If I sign-up via Twitter or Facebook, does this come up on my Facebook or Twitter?

No. Red Files does not appear in any of your social media accounts. We only have this feature to assist with the ease of sign-up, and to transfer some basic information to your Red Files application.

How will you deal with the information I offer in the sign-up application?

You can have a look at our Privacy Policy for a comprehensive answer, but basically we collect your information, ensure that you are who you say you are and that you’re an active sex worker within 30 business days, and then permanently delete your application from our drive. The only information that remains is your contact details for us to know how to contact you and notes about your membership type for the staff, and only the staff, to refer to (this includes mode of work and advertised gender).

Can my client be my guarantor?

Unfortunately not. Your ideal guarantor would be a member of Red Files, a sex worker who knows you or has worked with you, or a member of a sex worker organisation that is aware of you.

Donations/Sponsorships

How do you get funds to run Red Files?

We are solely operated through the donations of our community and sponsorship by sex worker friendly businesses and organisations. This pays for the maintenance/operating costs of the website and its associated technologies and the wages of our Moderators who man the website. Red Files does not generate any sort of profit and its design is wholeheartedly self-sustaining.

We do this by nagging our membership every few months. We may also seek sponsorship by known sex worker friendly businesses.

If you would like to help us, our community or to show your support to this non-revenue generating organisation please consider donating to us through our Donation page.

I’m not a sex worker but I love what this is about. I would like to help Red Files. How can I?

As Red Files relies wholeheartedly on donations we very much encourage this. If you would like to make a donation to us, please click here to do so. There is no such thing as a donation too small. If you are a supporter of initiatives that are community focused, self-sustaining and non-revenue generating then we recommend setting up a weekly or monthly donation. If you want to improve sex worker conditions or the quality of lives, you can also do a once-off donation. We recommend $240 to support us for a year.

As Red Files is continuously in operation and never at rest, this would be greatly appreciated.

The greatest donation you can do is to donate a sponsorship to a sex worker organisation. This will gift them one or three months advertising within the website. That way they can save what little funding they have - and you would have just helped two sex worker organisations at once! Not all sex workers are aware of their local sex worker organisation and the services they offer, so having exposure for them is incredibly useful.

Once you donate a sponsorship, please leave us a message of which sex worker organisation you elect to gift this to.

If you’re a client of a sex worker services you can send a donation to us as a meaningful token of affinity to their service. This is a unique, thoughtful gift idea and you’ll have pleasantly surprised them!

I’m a sex worker and would love to help Red Files. How can I?

The first step is to become a member. Once you're a member you can access the Help Desk that has a more in-depth explanation of donations.

As Red Files relies wholeheartedly on donations we very much encourage this. If you would like to make a donation to us, please click here to do so. There is no such thing as a donation too small.

Financial donations aren't the only way you can contribute. You could donate your time, energy, expertise, knowledge, ideas, enthusiasm, wisdom, skills, network, contacts so on and so forth. A list of ways you can donate is available in the Help Desk.

Another way to show your support is by volunteering with us. Please check the Help Desk for further information and positions.

If you are a supporter of initiatives that are community focused, self-sustaining and non-revenue generating then we recommend a once-off donation every year or every 6 months. Another option is to set up a weekly or monthly donation. Remember, if this is a service that you use daily, weekly or monthly, and if you could afford to donate to the service, please do!

If you prefer a once-off, we recommend $240 to support us for the year (or $120 for the half year). If you'd like to pay for another sex workers way, then we recommend $480 (or $240 for the half year). If you'd like to support our future initiatives (view-able in the Help Desk) then we recommend $600 (or $300 for the half year).

If it's easier to take out a little each month then we recommend $20 a month to keep us going. If you want to pay the way for a sex worker who cannot afford to donate, then double that, and if you want to support our future projects then $50 a month is plenty.

As Red Files is continuously in operation and never at rest, this would be greatly appreciated.

The greatest financial donation you can do is to donate a sponsorship to a sex worker organisation. This will gift them one or three months advertising within the website. That way they can save what little funding they have - and you would have just helped two sex worker organisations at once! Not all sex workers are aware of their local sex worker organisation and the services they offer, so having exposure for them is incredibly useful.

Once you donate a sponsorship, please leave us a message of which sex worker organisation you elect to gift this to.


I’m interested in sponsoring you but I feel like I need more information. What can I do?

You can Contact Us and detail to us what other questions you have and we will do our best to get back to you as soon as we can.

We can also send you a Sponsorship pack which shows what return you get from sponsoring us. This includes how many views, click and placement of advertisment.

There’s something I want to announce or inform the sex worker community of. Can I tap into your membership?

You could certainly sponsor us. Sponsorships are great because they give you space for anything you need to get across to our community.

I’m part of an organisation that is non-for-profit/not revenue generating/not funded that sex workers need to know about. Can I tap into your membership?

Please Contact Us with information about your organisation and we can arrange something.

I’m interested in sponsoring you but I’m afraid that my business will attract stigma by association. What can I do?

Remember that only sex workers have access to Red Files. However, we understand your doubts and worries. Please Contact Us with the nature of your business and we can cater something that works for you.

Your sponsorship options does not suit me, can I negotiate with you?

You can try through our Contact Us page.

Is my donation tax-deductible?

Not yet, but we are working on it. We are still at the early stages as an organisation but we are building towards making this a reality. As soon as we have the resources and means to do this, we will update and inform everyone.

We hope to have donation tax-deductible within 5 years time.

I don't feel comfortable sending a donation from my personal bank account or with my card that has my real name. Is there another way to donate without revealing my personal details?

When donating through the website the credit/debit card information entered is passed directly to a merchant gateway to process the transaction. At no point in this process do we ask for your name, nor do we retain any of the information entered in order to process the transaction.

For those donating each month the merchant facility retains your card information to process the ongoing donation monthly. Red Files never has access to the full credit card or its details. If you choose to cancel this subscription it is done by a linked identification key and the email address you entered not anyone's name or full credit card information.

Even if the website was ‘hacked’ (which is highly unlikely with all our security steps in place), nobody would have access to this information - they would need to hack the third party company and somehow put a million things together to tie your sex worker identity with your real identity.

Our Privacy Policy outlines how we deal with your personal information. If you decide to set up a bank transfer, and your name comes up in the transactional history, we will not be paying any attention to this detail or recording it anywhere – we will only be calculating how the donations stack up next to our overhead costs. Even if the website was hacked (which is highly unlikely with all our security steps in place), nobody would have access to your real name – this is information stored with the banks history - not us.

What comes up in the transactions/receipt when I make a donation?

For those making a "once off" donation you will see a description of "RF DONATION" on your credit card statement.

If you have created a "reoccurring donation" for each donation your statement will have a line relevant to the amount you have chosen for each transaction.

eg. For a weekly donation of $5 the statement would display "RF DONATE - $5/WK"

Have another question?

About Red Files

Connect. Check. Communicate.

Red Files Inc. is a charitable organisation that aims to prevent violence against and exploitation of sex workers in Australia. We do this first, by providing a safe online space for sex workers in Australia to connect with one another, and secondly, by distributing easy to understand information and resources about occupational health, safety, and emotional wellbeing. The Red Files website is accessible only by members and membership is restricted to current and former sex workers based in or working in Australia.